Support Articles and Tips

Check out our helpful articles, guides and downloads for all of Office Tools Professional's products. Below is a few tips and articles that cover common issues.

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  Practice Management freezes when trying to log in

  Under some circumstances, an out-of-date video card driver can sometimes prevent users from logging into Practice Management. If you are

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  Event Manager / Messaging with IPv6

  If you are tech savvy and follow any of the IT news feeds, you would have heard last year that

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  Backup Utility & Processor Usage

  If you have the Office Tools Backup Utility installed and configured on your server, and you notice that the Office_Tools_Database_Backup

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  Display Issues - Activity List does not show

  The latest version of Practice Management uses advanced DirectX based graphics rendering techniques that make use of hardware-accelerated rendering pipelines.

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  Update to Letterhead Format

  In order to bring you and your clients the highest quality invoices possible, we have updated the letterhead system to

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  Issues using Outlook with Office Tools

  Beginning in Outlook 2007, Microsoft included a new feature that is designed to help protect your personal information from potential

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  Change The Way We Communicate

  Recently my wife and I became "empty nesters" and I have been reflecting on some of the neat things my

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  Reporting: Beyond the Numbers

  Numbers Shnumbers! What do they really mean? Sometimes I get caught up in the analysis of reports but fail to

If none of these tips helped, please consider checking out the Knowledge Base or the User Guides sections. If you still are having trouble, contact one of our friendly customer services members for additional assistance.