Firewalls and Anti-Virus programs can cause some instabilities within the Office Tools Professional system. There are exceptions you can make in your anti-virus and firewall programs to insure that your office will not experience any stability issues.
You will want to have your IT person do the following:/p>
On your Workstations...
- Exclude the 'C:\Program Files\Office Tools\' folder from any anti-virus scans
- Add a firewall exception for 'C:\Program Files\Office Tools\Popup Reminders.exe'
- Add a firewall exception for 'C:\Program Files\Office Tools\Event Manager.exe'
- Add a firewall exception for 'C:\Program Files\Office Tools\Event Timer.exe'
- Add a firewall exception for 'C:\Program Files\Office Tools\Timer.exe'
- Add a firewall exception for 'C:\Program Files\Microsoft Office\Office11\MSACCESS.exe'
- Add a firewall exception for 'C:\Program Files\Office Tools\Program.mde' (you may need to click 'view all files' to see this file)
On your Server...
Add a firewall exception for 'C:\Program Files\Microsoft SQL Server\MSSQL.x\MSSQL\binn\sqlservr.exe' NOTE: the x in MSSQL.x is a calculated number... To find out what yours is, go to 'C:\Program Files\Microsoft SQL Server\North 40 Systems' and look to see what the x is inside of that folder. Use that same number when creating the firewall exception.
These exceptions are a good preventative measure toward keeping Office Tools Professional working in your office.
