Syncing Office Tools is a very sensitive issue; the "Name" information must match across the board. Duplicates or multiple copies of your contacts is due to different Name information. This means everything from being case sensitive, any spaces, periods, commas, abbreviations, and punctuations.
Explore Support
-
Helpful Tips (5)
Getting advice never hurts, find tips, tricks and best practices. -
Knowledge Base (37)
Learn from others who have shared the same experiences.
Downloads
Keep your software up-to-date with the latest downloads.
NEW! 2012 User Guides
Learn how to setup and use the 2012 Version of Practice Management Software.-
Contact our support team
Get your questions answered by trained staff. -
Training
Need extra help, we have the answer!
Tech Support Connection
If you are scheduled to connect with a support representative please enter your name below and the 9 digit number your support represtative provided you.
Subscribe to our Email Monthly Newsletter
Stay in the loop every month with Office Tools Professional. Simply enter your email address below and you will start receiving updates from us on a regular basis.