More Than Just A Call

As calls come in be able to instantly track who is calling and who they are attempting to reach. Organize each call by type and type for seamless categorization. There is no limit to the amount of calls that can be logged which means you don't have to choose whose message you take. Quickly add reminders to alert staff members to calls coming in for them. Track every phone call with ease using timers, then effortlessly submit a timecard for the time spent. An audit trail is also included with calls so you will know who created it, modified it and then completed it. You can even create a call from an existing call for the same client or a new one entirely.

Power Without The Learning Curve

Mr. Smith calls and ask for one of your staff, before your staff picks up the phone they can pull up the last call Mr. Smith placed with you and review the details so they are ready to discuss details. When Mr. Smith refers to a phone call a month ago you can quickly search through all the calls for Mr. Smith and find the exact one he's referring to. Logging a call is important but having actionable items attached to each call is powerful; seven powerful options help further delegate your calls. One of the most compelling features of calls is "Dispatch," when a client is on hold you can dispatch the call to the recipient and an instant message will appear to alert your staff that a client is on hold.