Welcome to the Knowledge Base for Office Tools
Pro. In the coming months, we will be posting
answers to the most common support questions here.
Check back often.
Knowledge
Base – Office
Tools Pro
Problems with Microsoft Office 2003 Service Pack 3
9/21/07
Microsoft Office Service Pack 3 contains changes that will negatively impact some users of Office Tools Pro. Read
more...
Installer Problems When Using SupportSoft.
1/24/07
Symptoms include error messages such as "Please wait while Microsoft Office configures the Access 2003 Runtime," and "Please wait while Office Tools Pro installs the requested features..."
Antivirus Programs Causing Broken or Missing Reference Error
10/17/05
Some Antivirus programs
will erroneously delete a critical file from Office
Tools Pro. This critical file is not a virus! Read
more...
Security
Warnings in Windows XP Service Pack 2
11/24/04
Windows XP Service Pack 2 contains a number of security notifications. This article explains how to deal with them when running Office Tools Pro...
Antivirus Programs Prevent Inserting Custom Letterhead
6/01/05
Some antivirus programs will prevent you from inserting Custom Letterhead into Office Tools Pro. This article explains how to fix this problem...
Cannot Access Scanned Documents in Version 2005.045
6/01/05
Some scanned documents for contact individuals may be inaccessible after applying the latest update. Run this utility to correct the problem...
