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Managing Your Client Management

Using technology to get a handle on clients' complexities.
By Jeff Stimpsony

February 2004 - Michael Giardina, president of Office Tools Pro by Giardina & Associates in Palmdale, California, stresses that contact management systems, unlike marketing applications that might be Accounting firms are becoming keenly aware of how a good client management system can increase the efficiency, as well as the revenue, of the firm. By having instantaneous access to information on a client, the firm can more effectively monitor and control work.

Most firms recognize the need to better handle mountainous workloads. "Picture 60 people throwing stuff on your desk and it piling up," says Steve Sabba, president of Tax Pro Financial Network in New York

www.webcpa.com/practicalaccountant/


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Managing Your Client Management

 
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